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Common Questions about Vacation Rental Homes at Tamarron in Durango Colorado

How do I check in? 
You can pick up your condo key from our Main Lodge Front Desk.  We are open 24/7, so late arrivals are no problem!

Are pets allowed? 
We are sorry, but pets are not allowed to stay at Tamarron.  Let us know if you need nearby kennel references for your furry friends.

Is there daily housekeeping & linen service?
Since we are not a hotel, we do not offer daily housekeeping or linen service.  The cleaning fee you pay in your rental charges are for a departure clean only.  If you need to wash your towels or linens during your stay, we do have many coin laundry areas at Tamarron.  Thank you for your understanding.  The Pool/Spa/Fitness area has their own towels you can use and leave there - you do not and should not use the towels from your room.

Do you have free wifi?
Every condo in the Lodge has free wifi!  Speed will be 4MB - plenty big to watch those streaming videos on your laptop.

Every condo in HighPoint, Gamble Oak & Pinecone also has the same internet - - most are wifi.  If they are not marked "wifi", they do have internet, they would just require an ethernet cable.

What are the check in/check out times?
Check-in is at 3:00 pm MST
Check-out is at 10:00 am MST

What are the Pool / Spa / Fitness hours?
The fitness room, sauna and locker rooms are open from 6:00 am - 10:00 pm
The pool and hot tubs are open from 10:00 am - 10:00 pm
 
Is smoking permitted?
We are proud that Tamarron is a smoke-free complex and Durango is a smoke-free community.

Do I need a vehicle?
A personal vehicle is recommended, particularly if you are staying in one of the outlying condos away from the main lodge.  We do have a ski shuttle service from the main lodge to the ski resort and you can schedule transportation to other locations.  Our main lodge also has an on-site restaurant and bar open from 7am-10pm.

A 4WD vehicle is recommended in the winter months, particularly if you are staying in the HighPoint section of Tamarron. 

How do I make a reservation?
Either ONLINE through this website or you can call 800-678-1000
 
Is booking online secure?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.